YCAD

Support

Help with opening and viewing DWG and DXF files.

About YCAD

YCAD is a mobile app for opening and viewing supported DWG and DXF drawings, including supported 3D content.

Frequently asked questions

How do I open a drawing?

Use YCAD's file-opening option to select a DWG or DXF file from your device or an available file location.

Why does my file not open or display correctly?

File compatibility can depend on the drawing's format, version, size, and contents. Try opening a different DWG or DXF file to narrow down the issue. If the issue persists, contact support with your device model, operating system version, and a description of the problem.

Do I need an account?

No. YCAD does not require account registration.

Are my drawings uploaded?

No. YCAD processes the files you choose to open locally on your device and does not upload your drawings to our servers.

Contact support

For bug reports, compatibility questions, or assistance, email:

support@claudra.com

Developer contact: yusuf@claudra.com

When reporting an issue, include your device model, OS version, app version, and steps to reproduce it. Please do not send confidential drawing files unless you choose to do so.

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